6S87
Located in Novi, MI
Pay: $25-$40/hour
Job Full Description
The Company:
We have partnered with a world-leading manufacturer of high-precision and high-performance laser cutting and sawing machines.
Summary:
We are looking for a Service Engineer. This person will work under direct supervision of the Service Manager. High school Diploma. Associates Degree in Technical discipline is preferred or comparable military experience. 2-4 years of prior experience performing this role. At least one year in customer service.
Qualifications:
- Support the sales staff in servicing equipment and inserts.
- Installs new equipment at customer sites.
- Performs preventative maintenance, troubleshooting, emergency repairs, and service of equipment for customers at the client sites.
- Document all services performed on the equipment as well as services that will be needed in the future.
- Maintains excellent customer service and customer satisfaction.
- Maintains a safe work environment and operates within OSHA/MIOSHA guidelines.
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Skilled in repair on CNC mills and lathes, including determining feed and speed rates.
- Ability to understand and use I/O structure for technical troubleshooting purposes.
- Ability to effectively utilize electric/electronic test/ measurement equipment.
- Must be able to understand, analyze and resolve technical, mechanical, or electrical issues based on measured data results.
- Ability to accurately document technical data regarding the steps taken to address equipment and product issues.
- Customer services skills.
- Highly organized
- Excellent verbal and written communication skills
- Must be able to work effectively under minimum supervision.
Schedule:
Monday - Friday 08:00 AM - 05:00 PM
Waterford, MI
2832
3080 Orchard Lake Road
Suite A
Keego Harbor, MI 48320
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