Located in Canton, MS
Pay: 15-16
Job Full Description
We are Currently Seeking a Bilingual Customer Service Representative (CSSR)
Our Bilingual Customer Sales & Service Representatives are energetic, knowledgeable professionals who consistently deliver an exceptional customer experience. Success in this role requires a passion for customer service and a strong desire to support both commercial and residential clients within the green industry.
Key Responsibilities
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Provide outstanding customer service to all clients.
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Build, strengthen, and maintain positive customer relationships.
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Assist customers with product questions and needs in person, over the phone, and via online ordering.
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Pull, stage, and prepare inventory orders for pickup or delivery.
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Proactively identify opportunities to increase sales with existing and prospective customers.
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Partner with branch leadership to adopt new technologies and improved business practices.
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Support merchandising, inventory management, and general store operations while upholding a safe work environment.
Qualifications & Skills
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Minimum 1 year of experience in retail or wholesale preferred.
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Strong customer service and relationship-building skills.
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Bilingual (English/Spanish) strongly preferred.
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Knowledge of the landscaping, nursery, irrigation, or related products—is a plus.
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Willingness to learn and embrace new technologies and processes.
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Ability to make quick, sound decisions.
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Inventory management experience is helpful.
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Ability to lift at least 50 lbs. As you Will be lifting Inventory
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High school diploma or equivalent preferred.
Compensation & Benefits
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Competitive pay
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Medical, Dental, and Vision insurance
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Paid Time Off & Paid Holidays
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DailyPay available
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401(k) with company match
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Tuition reimbursement
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Associate referral bonuses
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Company apparel and work boot vouchers
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Opportunities for career advancement
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Paid training and professional certifications
Flowood (Jackson), MS
2447
4220 Lakeland Drive
Suites D & E
Flowood, MS 39232
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