Located in Joplin, MO
Pay: $15.00-$17.00/hr
Job Full Description
Express Employment is now recruiting for Customer Service Representatives who are genuinely excited to help customers.
By becoming an Express associate, you will have access to all our jobs. We are dedicated to finding you the perfect fit. Once you have applied with Express you will go through our interview process that will allow us to find out more about you, your skills, and what your ideal job would look like. We will then match you with the jobs that best fit your description. Drug screening and employment verification are required for all our associates.
Job Responsibilities
- Handling Inbound Calls from customers with issues and helping resolve issues
- Identify and assess customers’ needs to achieve satisfaction
- Provide accurate, valid and complete information
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
Job Requirements
- Proven customer support experience or experience as a client service representative
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
Compensation: Pay starts at $15-$17/per hour
Shift: Monday-Friday 8:00 am – 5:00 pm
Type of Job: Full-time.
Location: Neosho, MO
Benefits: There is a wide range of benefits that you can customize to fit your needs including:
- Medical/dental/and vision plans
- Holiday Pay (6 Days Observed)
- 401(k) Retirement Savings Plan
- Vacation Pay
- Life Insurance
- Prescription Drug Reimbursement
- Referral Bonuses
2 ways to apply:
- Complete an online application at www.expresspros.com/neoshomo
- Call our office at (417) 455-9138
Who we are:
Express Employment Professionals of Neosho is a group of professionals dedicated to helping you find your next career move. The Neosho Missouri Express office was founded in 2011 and proudly serves the Neosho area by helping people find jobs and help local businesses find the right people for their organization. We also provide a wide array of services to our local businesses to help them with the ever-changing needs of their workforce. Our Neosho office is locally owned and operated and dedicated to the mission of helping people succeed. Express Employment Professionals is one of the top staffing companies in the U.S. and Canada.
Neosho, MO
2615
1721 LaQuesta
Suite 1
Neosho, MO 64850
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