Job Details

Customer Service Rep (Shipping and Receiving) April 24, 2025

A976

Located in Saint Joseph, MO

Pay: 14.00

Job Full Description

Job Title: Customer Service Representative
Location: St. Joseph, MO
Company: Express Employment Professionals


About the Role:

We’re looking for a Customer Service Representative who is organized, detail-oriented, and thrives in a team environment. In this role, you’ll support daily operations by handling documentation, managing orders, and communicating with customers and warehouse teams to ensure smooth and accurate processing. Must have shipping and receiving experience.


What You’ll Be Doing:

  • Scan and archive documents into an electronic storage system

  • File documents numerically and maintain record accuracy

  • Create and verify orders using two inventory systems

  • Answer and direct phone calls professionally

  • Prepare documentation for warehouse product releases

  • Coordinate with customers about missing items and order updates

  • Schedule dock appointments via phone and web-based systems


What We’re Looking For:

  • Experience with the following systems is a big plus:

    • Windows-based inventory software

    • SAP Inventory Control

    • Google Docs (especially Google Sheets)

    • Microsoft Outlook

    • Online scheduling tools

  • Strong communication skills – written and verbal

  • Ability to work independently and within a team

  • Attention to detail and solid organizational skills


Why You’ll Love Working Here:

  • Make a real difference for our customers

  • Friendly, team-first work environment

  • Supportive leadership and growth opportunities


How to Apply:

Apply online: ExpressPros.com/StJosephMO
Or stop by our office:
📍 2620 North Belt Highway
Saint Joseph, MO 64506
📞 816-273-0038

At Express Employment Professionals, we connect talented individuals with the right opportunities – and we never charge a fee for our services.

 

 

Saint Joseph, MO
2742
2620 North Belt Highway
Saint Joseph, MO 64506

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