Express Employment Professionals on 99th and Fort Street is currently recruiting for an Overnight Client Support Representative to join a local customer service and support organization in Omaha, NE!
Position Details:
• Type: Full-Time, Evaluation-to-Hire
• Schedule: Overnight Shift, Sunday-Thursday or rotating schedule as assigned
• Location: Omaha, NE
• Pay/Salary: $18.00-$24.00/hour DOE
Job Duties:
• Respond to client inquiries and support requests via phone, email, and chat.
• Monitor client accounts and address issues in a timely and professional manner.
• Document customer interactions and maintain accurate records within company systems.
• Escalate complex issues to appropriate departments and follow up on resolutions.
• Provide exceptional customer service while adhering to company policies and procedures.
• Other duties as assigned.
Requirements:
• Previous customer service, call center, or client support experience preferred.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office and the ability to learn new software systems.
• Ability to work independently, multitask, and remain professional in a fast-paced environment.
How to Apply:
• Apply to this post!
• Call our office: (402)-933-9911 to schedule an interview.
• Apply on our website – ExpressPros.com
Express Employment Professionals have been a trusted leader in staffing for more than 40 years, connecting job seekers with rewarding career opportunities through a personalized, relationship-driven approach. As a locally owned and operated office in Omaha, our experienced recruiters have deep knowledge of the local job market and work with more than 200 area companies each year to match candidates with positions that align with their skills, goals, and workplace culture.
For five consecutive years, Express has earned the prestigious Best of Staffing® Award, reflecting our commitment to delivering exceptional service and simplifying the job search process from start to finish.
Current Opportunities Include:
• Light Industrial
• Skilled Trades
• Administrative/Professional
Benefits of Partnering with Express:
• Weekly Pay!
• One interview. Hundreds of opportunities!
• Immediate benefits available – Medical, Dental, Vision, Short-term Disability, and Life Insurance.