Day Shift: Monday - Friday 6 AM -2:30 PM - With some OT and some Saturday's.
(3PL Warehouse)
Position Summary
The Warehouse Customer Service is an entry-level warehouse position responsible for accurately QC, inventory count, receiving, processing online orders, picking, packing, and shipping customer orders while maintaining a clean, safe, and organized work environment.
Essential Duties and Responsibilities:
- - Ability to read, write, count and perform basic math skills.
- - Perform quality checks to ensure order accuracy.
- - Perform other warehouse duties as assigned.
- - Communication with clients.
- - Assist with cycle counts and inventory activities as assigned.
- - Communicate inventory discrepancies or damaged product to a supervisor.
- - Maintain inventory accuracy by properly scanning and documenting product movement.
- - Label, palletize, and stage products for shipping.
- - Receive, inspect, and accurately process incoming shipments.
- - Previous warehouse experience preferred but not required.
- - Basic computer and scanner experience preferred.
- - Required initiative and ability to work independently and in a team setting.
- - Ability to talk, listen, understand, and follow directions.
- - Good written and verbal communication skills.
- - Bilingual is a highly preferred skill for this position.
- - Proficient with Microsoft Office (Work, Excel, Outlook, PowerPoint) products.
- - Computer skills are preferred including use of email and internet.
- - Proficient data entry skills are required.
- - Ability to work in a fast-paced environment and meet productivity targets.
- - Ability to pay attention to details and accuracy in inventory control.
- - Good organizational skills.
- - Ability to meet deadlines.
- - Strong sense of time management.
- - Strong attention to detail.
- - Strong customer service skills.
- - Dependable with a positive attitude and willingness to learn.
Work Evironment & Physical Demands:
- - Occasionally required to lift and/or move up to 50lbs.
- - Work in varying warehouse temperatures.
- - Regularly required to talk and/or hear to communicate with management, supervisors, employees, and customers.
- - Occasionally required to bend, twist, turn, kneel, and/or squat.
- - Occasionally required to stand and/or walk on the concrete warehouse floor.
- - Occasionally required to stand, walk, sit, and reach with hands and arms.
- - Frequently / Regularly required to sit at a desk and work on a computer.