CS002
Located in Elizabeth, NJ
Job Full Description
Express Employment Professionals of Union, NJ is seeking a reliable and customer-focused Customer Service Representative to support a busy warehouse operation. This role is ideal for someone who enjoys working in a fast-paced environment, has strong communication skills, and can coordinate effectively between customers and warehouse staff.
Key Responsibilities:
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Serve as the main point of contact for customer inquiries via phone, email, and in-person
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Process and track orders, returns, and deliveries accurately
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Communicate with warehouse staff to ensure timely order fulfillment
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Resolve issues related to inventory, shipments, and customer concerns
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Maintain updated records of customer interactions and transactions
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Generate reports and assist with administrative duties as needed
Requirements:
- Knowledge of 3PL / Extensiv is a Huge Plus!
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Previous customer service or office experience (warehouse or logistics background a plus)
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Strong communication and problem-solving skills
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Comfortable using order entry systems and Microsoft Office (especially Outlook and Excel)
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Ability to multitask in a high-volume setting
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Reliable, organized, and detail-oriented
- Knowledge of 3PL / Extensiv a Huge Plus
What We Offer:
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$19 – $21/hour, based on experience
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Weekly pay through Express
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Access to medical benefits, holiday pay, and career support
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Opportunity for long-term employment with growth potential
Elizabeth-Union, NJ
3359
1767 Morris Avenue
Suite 304
Union, NJ 07083
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