CS004
Located in Union, NJ
Job Full Description
Job Title: Customer Service Representative
Location: Union, NJ
Pay: $18.00 per hour
Job Summary
A manufacturing and distribution company in Union, NJ is seeking a dependable Customer Service Representative to support daily operations. The CSR will be responsible for handling customer inquiries, processing orders, and providing timely, professional support to ensure a positive customer experience.
Key Responsibilities
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Answer incoming calls and emails from customers in a courteous and professional manner
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Process sales orders, returns, and exchanges accurately
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Provide product information, pricing, and availability to customers
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Work with internal teams (sales, warehouse, logistics) to ensure timely order fulfillment
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Resolve customer issues and complaints quickly and effectively
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Maintain accurate customer records in company systems
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Assist with other administrative or office support tasks as needed
Qualifications
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1–2 years of customer service or office support experience, preferably in a manufacturing, distribution, or related environment
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Strong communication and problem-solving skills
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Basic computer proficiency (Microsoft Office; ERP/CRM system knowledge a plus)
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Ability to multitask and manage time effectively in a fast-paced setting
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Team player with a customer-first mindset
Schedule
Full-time, Monday through Friday during standard business hours
Apply Today!
Contact Express Employment Professionals of Union, NJ at 908-493-5890 to learn more about this opportunity.
Elizabeth-Union, NJ
3359
1767 Morris Avenue
Suite 304
Union, NJ 07083
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