Located in Elizabeth, NJ
Pay: $18
Job Full Description
Customer Service Representative
Location: Elizabeth, NJ
Schedule: Full-Time | On-site
Pay Rate: $18.00/hour
Job Summary
A busy and growing company in Elizabeth, NJ is seeking a dependable Customer Service Representative to support daily operations. This role will serve as a key point of contact for customers, handling inquiries, processing orders, and ensuring a smooth overall customer experience.
Responsibilities
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Answer incoming calls and respond to customer inquiries in a timely and professional manner
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Process customer orders, updates, and changes in the system
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Communicate with internal teams (warehouse, shipping, etc.) to ensure accurate order fulfillment
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Resolve customer issues and provide effective solutions
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Maintain accurate records of customer interactions and transactions
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Follow up on orders, shipments, and customer requests as needed
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Provide general administrative support to the office team
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Perform additional duties as assigned
Qualifications
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Previous customer service or office experience preferred
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Strong communication and interpersonal skills
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Basic computer skills (data entry, email, Microsoft Office)
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Ability to multitask and stay organized in a fast-paced environment
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Problem-solving mindset with attention to detail
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Reliable and team-oriented
Preferred Skills
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Experience in a warehouse, distribution, or manufacturing environment
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Bilingual (English/Spanish) is a plus
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Familiarity with order entry or inventory systems
Work Environment
Why This Opportunity
Elizabeth-Union, NJ
3359
1767 Morris Avenue
Suite 304
Union, NJ 07083
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