Z424
Located in Albuquerque, NM
Pay: $17.00 - $20.00 DOE
Job Full Description
Job Opportunity: Customer Service Representative/ Dispatcher
Location: Albuquerque, NM
Position Overview:
We are looking for a dependable and organized Customer Service Representative/ Dispatcher to join our team at a local company. If you have strong communication skills, are detail-oriented, and can handle a busy office environment, we’d love to have you on board!
Job Duties:
- Answer incoming phone calls with a positive attitude and respond to phone messages from customer
- Direct incoming calls to the specific company departments
- Collect and record customer feedback and information, and share with appropriate departments and team member
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Assist in dispatching when necessary
Experience Required
- Positive, service-oriented attitude
- Professional demeanor
- Ability to thrive in a fast-paced and sometimes high-pressure environment
- Excellent computer skills and excellent phone disposition
- Willingness to work independently or as part of a team
- Previous experience in customer service or other related field
- Ability to build rapport with clients
- Ability to prioritize and multitask
Physical Requirements:
- Ability to lift 50 lbs. consistently
- Stand, bend, squat, lift, and move.
Interested in Applying? To learn more or apply for the position:
- Call our office to schedule a phone interview at 505-508-2162.
- Send your resume to albuquerquenmwest@expresspros.com.
- Apply online to speed up the process: Express Employment – Albuquerque West
We look forward to hearing from you!
Albuquerque West, NM
3253
9664 Eagle Ranch Road Northwest
Suite #2
Albuquerque, NM 87114
Apply Now Email Us