Job Details

Customer Service Specialist September 30, 2025

Located in Farmingdale, NY

Pay: 45,000 -50,000

Job Full Description

 

Key Responsibilities:

• Accurately process customer orders using P21 (Prophet 21) ERP system.
• Support key customers, ensuring timely and accurate handling of order requirements.
• Communicate proactively with customers about order status, lead times, and any changes.
• Serve as a liaison between internal purchasing and external customers to coordinate expectations. Collaborate to validate timelines and expedite vendor delivery to meet customer timelines.
• Assist with general customer inquiries, product availability, and basic technical information.

Qualifications:

• Familiarity with computer systems, Outlook and ERP systems (P21 preferred).
• Strong communication skills and attention to detail.
• Customer service or order processing experience in a manufacturing or technical environment.
• Project management experience, preferred.
• Ability to prioritize in a fast-paced setting.

#2127OS

Farmingdale, NY
2127
565 Broadhollow Road
Suite 9E
Farmingdale, NY 11735

Apply Now Email Us