Express Employment Professionals is currently recruiting for our Lily Dale, NY client.
We are seeking an experienced and reliable Hotel Manager to oversee daily hotel operations and ensure exceptional guest service. The ideal candidate will have prior hotel management or supervisory experience and the flexibility to work first and second shifts, including weekends.
Key Responsibilities
- Oversee daily hotel operations to ensure smooth and efficient service
- Supervise front desk and other hotel staff; provide training and performance feedback
- Ensure excellent guest satisfaction by addressing concerns and resolving issues promptly
- Coordinate scheduling and staffing needs across shifts
- Maintain hotel standards for cleanliness, safety, and customer service
- Handle reservations, check-ins/check-outs, and cash management as needed
- Enforce hotel policies and procedures consistently
- Assist with reporting, inventory control, and operational planning
Required Qualifications
- Previous experience working in a hotel is required
- Prior supervisory or management experience preferred
- Strong customer service and communication skills
- Ability to multitask and work efficiently in a fast-paced environment
- Dependable, professional, and detail-oriented
- Flexible availability, including weekends and evenings
Compensation
- Hourly pay between $18–$24, based on experience and qualifications.
Six Ways To Apply: (choose one)
Benefits of working with Express:
- Holiday pay
- Medical benefits
- 401K
- Training
- Scholarship opportunities
About Express Employment Professionals:
Express Employment Professionals specializes in a variety of industries, including Commercial/Manufacturing, Warehousing, Skilled Trades, Administrative, Human Resources, Accounting, Sales and Marketing and more. We are able to fill these needs through direct hire, contract-to-hire and contract opportunities. There is no fee to candidates for our service; we are a Human Resources Solution company assisting business in finding top talent. In 2025 we put over 5000 people to work in Chautauqua and surrounding Counties. Let us help you today! Learn more about our local office at our website: www.expresspros.com/jamestownny
For a complete listing of all open positions, visit www.expresspros.com/JamestownNY/Job-Openings.aspx
Jamestown Office:
17 East Fourth St
Jamestown, NY 14701
Fredonia Office:
33 Church St 3rd Floor
Fredonia, NY 14063