Job Details

Express Employment Professionals is looking for individuals with experience in administrative support roles for a company with multiple positions near Raleigh, NC.

Key Responsibilities:

• Understand and apply complex rules and regulations supporting initial license applications, license renewal applications, business entity affiliations, license amendments, carrier and state appointments

• Process licensing filings using technical systems such as Microsoft SharePoint, state and third party websites, and company's proprietary application.

• Order or request supporting legal documents to submit with licensing filings when required.

• Determine the accuracy and completeness of licensing filings received for processing.

• Monitor the completion of transactions within client-specific service level agreements.

• Follow-up with client agents and/or state departments in order to obtain deliverables required to process filings.

• Communicate complex licensing information to agents and clients using written and/or verbal communication.

• Adhere strictly to compliance and operational risk controls regarding privacy and data security.

Skills:

• Proficient at keying alpha and numerical information with accuracy

• Knowledge of basic equipment functions: how to create files, scanning, printing, copying, faxing, phone messaging, and voicemail.

• Able to adapt to multiple policy, procedure, and regulation changes

• Able to multitask and switch focus throughout the day

• Must be responsive, results-oriented, and an effective problem solver.

Position Requirements:

• Must be able to work in the office

• Background check 

• Drug Screen