Located in Raleigh, NC
Job Full Description
Member Service Representative
Location: Raleigh, NC
Job Type: Full-Time - On-site
Our team is partnered with a local bank for a Member Service Representative, where you’ll be the first point of contact for their valued members. We’re looking for a friendly, detail-oriented professional to assist with everyday banking needs, resolve account inquiries, and promote financial products that best serve our community.
Responsibilities:
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Assist members with deposits, withdrawals, and account inquiries
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Resolve issues related to transactions, cards, or online banking access
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Educate members on financial products, services, and digital tools
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Maintain confidentiality and ensure compliance with banking regulations
Qualifications:
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1+ year of banking experience is required
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Strong communication and problem-solving skills
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Comfort with computers and digital banking platforms
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High school diploma or equivalent
Raleigh, NC
3318
4701 Creedmoor Road
Suite 115
Raleigh, NC 27612
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