ZYX29
Located in Rocky Mount, NC
Job Full Description
Are you driven? Are you passionate about a new career? Don’t hesitate!!!!!!
We are looking for a person in Customer Service as a CIP Specialist.
- Determine the acceptability of all identification documents received from student account holders.
- Process identification documents by updating the respective account records to indicate a CIP status of verified or unverified.
- Notify account holders whose documents have been rejected (expired, illegible, invalid) and request valid and/or legible copies for processing.
- Process requests to update customer information, including Legal Name changes, address, etc.
- Accurately maintain both paper and electronic files.
- Process customer inquiries received via e-mail, Fax and Mail.
Provide stellar service to both internal and external customers
- Ability to work independently and in collaboration with others
- Detail oriented
- Excellent computer skills are required, including familiarity with Excel
- Excellent organizational skills
Minimum of 1-2 years' experience in the financial industry, retail, and/or customer service.
- Heavy data entry, repetitive tasks. Attention to detail is very important.
- Good oral and written communication
Please email your resume to: Denise.simon@expresspros.com
Rocky Mount, NC
1272
2325 Sunset Avenue
Rocky Mount, NC 27804
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