Intake & Dispatch Coordinator
Express Pros Canton 📍 Akron, OH Area
Job Type: Full-Time
Pay: $18.00-20.00 / hour
Job Overview
Express Pros Canton is currently hiring an Intake & Dispatch Coordinator for a local transportation services company in the Akron area.
This position is a great fit for someone who enjoys helping people, staying organized, and working in a busy office environment. The Intake & Dispatch Coordinator helps schedule transportation trips, communicates with drivers and clients, and assists with administrative and billing-related tasks.
Schedule
- Full-Time and Part-Time positions available
- Monday through Friday
- Business hours between 7:00 AM and 5:00 PM
- Hours may vary
Responsibilities
- Answer incoming phone calls and assist customers, brokers, and facilities
- Schedule and coordinate transportation trips
- Communicate trip information with drivers
- Enter and update information in company databases
- Review trip information for accuracy
- Assist with billing and data entry tasks
- Track information using Excel spreadsheets
- Maintain organized electronic and paper files
- Help resolve scheduling issues as they arise
- Assist management with various office projects and administrative duties
Qualifications
- High School Diploma or GED
- Previous office, customer service, dispatch, scheduling, or administrative experience preferred
- Basic to intermediate Microsoft Office/Microsoft 365 skills, including:
- Strong communication and customer service skills
- Good organizational skills and attention to detail
- Ability to handle multiple tasks in a fast-paced environment
- Dependable and professional attitude
Preferred Experience
- Dispatching or transportation industry experience
- Experience with RoutingBox or similar software
- Familiarity with Connecteam
- Data entry or billing experience
Why Apply?
- Weekly pay
- Full-Time and Part-Time opportunities
- Supportive team environment
- Opportunity to learn and grow
- Work with a respected local employer
Apply Today
Ready to get started?
🌐 Apply online at: www.expresspros.com
📞 Call Express Pros Canton at 330-239-8709 to schedule an interview.
Express Pros is an Equal Opportunity Employer.
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