Located in Aurora, OH
Pay: $20-$22/hr
Job Full Description
Join Our Team as a Customer Service Representative! We’re a fast‑growing health insurance agency looking for someone who loves helping people and thrives in an organized, team‑oriented environment. You’ll play a key role in supporting clients with their health insurance needs — from under‑65 plans to Medicare.
What You’ll Do:
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Welcome clients by phone and in person
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Work in Word, Excel, and our CRM to keep client information accurate
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Support clients with questions, updates, and general assistance
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Prepare materials for agent appointments
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Communicate with insurance carriers for updates and changes
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Upload monthly renewals into our CRM
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Pitch in on team projects
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Help during Open Enrollment (Oct–Dec), including some Saturday hours
What We’re Looking For:
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Strong communicator with great attention to detail
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Comfortable juggling multiple tasks
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Organized, self‑driven, and flexible
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Health insurance or Medicare experience is a bonus
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High School Diploma or equivalent
Schedule & Pay:
4 EASY WAYS TO APPLY
- CLICK APPLY
- CALL (440) 613-8229 24/7 for an immediate interview with our AI Recruiter
- CALL or TEXT our office number 440-249-7755 to speak to a member of our team Monday - Friday 8AM-5PM
- WALK-INS WELCOME (weekdays 9am-3pm) – 8963 Darrow Rd., Twinsburg, Ohio 44087
ABOUT EXPRESS EMPLOYMENT PROS
- NO COST TO YOU
- Ranked in top 2% of all staffing agencies
- 2025 Clearly Rated “Best of Staffing” award
- 4000+ people placed in jobs yearly thru Express in Twinsburg
- New jobs daily – most are never advertised
- Register at Express and apply for 100s of jobs
Cleveland South-Akron North, OH
2851
9005 Darrow Road
Twinsburg, OH 44087
Apply Now Email Us