Located in Aurora, OH
Pay: 20
Job Full Description
Customer Support Representative (Part-Time)
A growing health insurance agency is seeking a Customer Support Representative to assist clients with their health insurance needs across major carriers in Ohio. This role is ideal for someone organized, detail-oriented, and motivated to provide excellent service in a fast-paced environment.
Schedule & Compensation
Key Responsibilities
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Client communication — Answer phones, greet clients, and provide support to prospective and current customers
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Data management — Add and maintain client information in CRM systems
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Administrative support — Coordinate kits for agent appointments and assist with various projects
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Carrier coordination — Handle cancellation letters, change requests, and updates
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Renewal processing — Upload monthly renewals from carriers into CRM
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Seasonal assistance — Support the team during the annual open enrollment period (October–December), including some Saturdays
Qualifications
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High School Diploma or equivalent
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Excellent communication and multitasking skills
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Strong attention to detail and organization
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Proficiency in Microsoft Word and Excel
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Prior experience in health insurance (Medicare preferred)
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Adaptable, self-motivated, and able to manage multiple projects
4 EASY WAYS TO APPLY
- CLICK APPLY
- TEXT or CALL 440-249-7755
- WALK-INS WELCOME (weekdays 9am-3pm) – 8963 Darrow Rd., Twinsburg, Ohio 44087
ABOUT EXPRESS EMPLOYMENT PROS
- NO COST TO YOU
- Ranked in top 2% of all staffing agencies
- 2023 Clearly Rated “Best of Staffing” award
- 4000+ people placed in jobs yearly thru Express in Twinsburg
- New jobs daily – most are never advertised
- Register at Express and apply for 100s of jobs
#CLE5
Cleveland South-Akron North, OH
2851
9005 Darrow Road
Twinsburg, OH 44087
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