Job Details

Front Desk Associate July 1, 2025

L777

Located in Columbus, OH

Pay: $19.00 or BOE

Job Full Description

Full-Time: Front Desk Receptionist 
Pay: From $19.00 and up 
Schedule: Day shift | 35–40 hours per week
Location: In-person


Job Summary

Are you passionate about skincare, sales, and creating meaningful customer relationships? We are seeking a highly motivated, intelligent, and detail-oriented professional to take the lead in client communication and skincare retail.

In this role, you'll be the go-to expert for educating clients on skincare offerings—both in person and through personalized email follow-ups. You’ll play a crucial role in helping clients achieve their skincare goals, driving revenue, and enhancing brand loyalty.


Key Responsibilities

  • Deliver exceptional in-person customer service and support the front desk team with bookings, check-ins, and check-outs

  • Take ownership of email communication: respond to client inquiries, send personalized skincare recommendations, manage follow-ups, and nurture client relationships

  • Serve as a skincare product expert—confidently educate and sell a curated line of skincare products based on client needs

  • Drive retail sales through thoughtful recommendations, promotions, and ongoing client communication

  • Maintain client records, preferences, and communication logs in CRM systems

  • Collaborate with estheticians and service providers to align product recommendations with treatments and maximize client results

  • Support merchandising, inventory tracking, and product displays


What You Bring

  • Excellent written communication skills with a professional and engaging tone

  • Demonstrated sales experience, ideally in skincare, beauty, or wellness

  • Strong passion for skincare and a desire to stay informed on trends and innovations

  • Tech-savvy, organized, and comfortable using CRM or POS systems

  • Confident, approachable, and customer-focused with strong attention to detail

  • Previous experience in retail, spa, hospitality, or a client-facing role preferred

Apply online @ expresspros.com/columbusoh

We have been serving Columbus for 30 years, Columbus has rated us #1 in staffing on Google

Express Columbus Metro West

1065 Bethel Road, Columbus Ohio, 43220

Call or Text: 614-278-7707

#colmw

 

Columbus (Metro West), OH
3114
1065 Bethel Road
Columbus, OH 43220

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