OAR25
Located in Miamisburg, OH
Pay: $17.00/hour
Job Full Description
Express Employment Professionals Dayton South is now hiring a Part-Time Office Admin/Receptionist/Customer Service associate in Miamisburg, Ohio at $17.00/hour.
*Must have good longevity/tenure. Resumes with inconsistent work history or frequent job movement (several jobs in less than a year or short periods at several jobs) will NOT be considered.
**Background check, drug screen and an in person interview are required.
Receptionist Position Summary/Duties:
1. Answers multi-line telephone system while taking accurate messages and transferring telephone calls to the appropriate person in an efficient manner.
2. Greets and screens incoming visitors in a professional manner and promptly notifies appropriate person of their arrival.
3. Opens and distributes incoming mail daily and prepares outgoing mail using postage meter.
4. Receives and signs for packages and delivers to the appropriate person promptly.
5. Operates standard office equipment including: multi-line telephone system, fax machine, photocopy machine, postage meter, calculator, computer/printer
6. Monitors facsimile machine, directs incoming documents and sends documents vqa facsimile as requested.
7. Types correspondence and memorandums in proper format and proofreads and mails as assigned.
8. Maintains an adequate office supply inventory and requisitions additional items as needed.
9. Contacts appropriate company for necessary preventive maintenance/service on office equipment and maintain related files.
10. Performs other related duties as assigned.
Customer Service Job Description Duties:
Summary: Responsible for supporting the company's sales goals through good customer service, maintaining quality relations with existing accounts, and providing sales coverage by performing the following duties.
Duties and Responsibilities include the following. Other duties may be assigned.
1 . Develops maximum sales potential out of assigned customers through good customer service techniques, and knowledge of the company's products and services as well as the competition's strengths/weaknesses.
2. Applies knowledge of company products/services to efficiently process customer information and respond to inquiries and complaints in a diplomatic manner.
3. Builds and maintains quality relations with assigned customers and increases volume of sales on a consistent basis through ongoing determination of customer requirements.
4. Contacts customers via telephone or correspondence as frequently as necessary to meet and surpass sales goals for the company.
5. Calculates prices, discounts and proposals to meet specific customer requirements in an efficient manner.
6. Remains current on market conditions regarding products, product updates and new technologies through available resources.
7. Utilizes company leads to expand current customer base and follow up all leads promptly.
8. Maintains updated, organized files on all assigned customers.
9. Completes and submits customer activity reports each week on sales and backlog orders.
10. Analyzes customer accounts and promptly make corrections and/or modifications to
11. Contacts customers to obtain missing information or data to ensure an accurate customer database.
12. Traces and expedites late orders to ensure customer satisfaction.
13. Trains new Customer Service Representatives as requested.
14. Performs other related duties as assigned.
Skills:
Oral Communication Skills
Written Communication Skills
Telephone Etiquette
Proofreading Skills
Customer Service
Diplomacy
Professionalism
Math Aptitude
Organization
Time Management
Computer Literacy
Keyboard Skills
Customer Service
Management
Filing
Reading Skills
Customer Relations
Schedule: Part-Time. Mon-Wed-Fri. 8:00am-5:00pm.
Please send resume and position applying for to: DaytonOhSouth@ExpressPros.com
#2884OH
Dayton (South), OH
2884
2018 South Alex Road
West Carrollton, OH 45449
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