Located in Toledo, OH
Pay: $16-$19 per hour
Job Full Description
Toledo, OH
OVERTIME- 530A-430P Monday-Friday
Generally, 40-48 hours weekly
Temp-to-Hire
Job Responsibilities:
- Respond to customer inquiries via phone and email.
- Answering telephone calls and emails that might include technical issues, questions, or complaints.
- Accurately enter orders, generate quotes, and handle returns or changes.
- Communicate lead times, product availability, and shipping updates.
- Liaise with management team, production, and shipping teams to meet customer needs.
- Follow up on open orders, quotes, and backorders to ensure timely delivery.
- Build long-term customer relationships by solving problems quickly and professionally.
- Purchase materials required for orders and production.
- Other duties as assigned.
**MUST HAVE BACKGROUND IN MANUFACTURING/WELDING CUSTOMER SERVICE!
Job Requirements:
- Good communication skills via email and phone.
- Excellent interpersonal skills to build lasting relationships with existing customers.
- Previous customer service or sales experience is a plus but not required.
- Possess the capacity to grasp complex technical knowledge regarding customer requirements.
- Effective time-management and organizational skills.
- The ability to be calm, patient, and polite when understanding customers' needs.
- Capable of working independently and as part of a team.
- Ability to communicate effectively.
- Experience with ERP systems.
#TOH
Toledo, OH
1349
5350 Airport Highway
Suite 104
Toledo, OH 43615
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