G381
Located in Roseburg, OR
Pay: $28-$31/HR DOE
Job Full Description
Full time, Store Manager
$28-$31/HR
Tuesday - Saturday
10am-6pm
Responsibilities:
- Day-to-day store operations
- Marketing
- Sale of quality donated materials
- Able to achieve sales targets
- Planning and execution of an effective and efficient donation sales process
- Oversight of HR duties
- Hiring, training, and supervision of 5-10 staff and volunteers
- Implentation of strategies to achieve the goals and objectives identified in the organization’s new business plan
- Must represent the organization favorably within the community, developing and maintaining good relationships with customers, donors, volunteers, and partners.
Administration:
- Oversee all aspects of the retail environment to ensure consistent, smooth and efficient operations
- Oversee effective merchandising of the showroom floor, maximizing available display space and using inventory controls and pricing to ensure appropriate turnover of merchandise
- Implement, track, and report on organization’s business plan- which sets goals for donations, and donor relations.
- Implement stores safety and operations manuals as well as employee manuals to ensure all policies are followed as outlined
- Ensure store adheres to government regulations and policies of organization
- Responsible for opening and closing the store
- Ensure organization is informed of progress and challenges
- Participate in and lead long-range planning and visioning
- Manage the store by directing, training, supervising, and recognizing staff and volunteers in the performance of assigned duties
- Ensure the store is staffed properly at all times- hire, train and retain high quality staff, establish annual performance goal for each, monitor performance results throughout the year, conduct performance reviews at least annually, and report results
- Motivate team of staff and volunteers to meet store while providing a fun and dynamic workplace
- Promote a store culture that emphasizes safety, customer service and a “can-do” attitude
- Train new volunteers and staff to deliver high quality, consistent customer service experiences in the store
- Ensure all issues are professionally resolved and reported in a timely manner
- Provide training resources to shift managers so they can direct store operations in the absence of the manager
- Develop staff to allow them to cover your key duties
- Ensure that bi-weekly schedules are posted in a timely manner
- Maintain job descriptions for all employees/volunteers
- Ensure that communication of relevant issues flows properly to and among appropriate groups in the organization
- Maintain vacation, sick leave and other records
Volunteers:
- Responsible for recruitment, training, supervision and honoring volunteers.
- Develop long-range planning for volunteer needs. Work in partnership with organizations that provide and coordinate volunteers to recruit, train and engage volunteers in a meaningful way.
- Provide direction and supervision for store volunteers (i.e., operations, deconstruction, office/clerical staff, donation pick-up drivers, sales associates) including community work crews and community service organization volunteers.
- Become familiar with volunteer scheduling programs
Financial:
- Oversee the maintenance and development of sound financial practices.
- In coordination with the Executive Director and ReStore Committee, prepare a draft
annual budget and recommend any new capital expenditure.
- Ensure the ReStore operates within budget guidelines and maintains accurate
financial projections.
- Ensure adequate funds are available to permit the ReStore to carry out its mission.
- Oversee and enforce pricing policies and processes for store merchandise. Review
and adjust pricing as necessary. Ensure all slow-moving merchandise is marked
down per policy.
- Track sales data to determine categories with high to low volume and adjust
procurement and sales strategies to meet customer demand.
- Use analytical tools available in the point-of-sale system (i.e., Thrift Cart), to help
manage store budgets and support budget and operational decisions with
documented financial analysis such as: profit margins; sales per square foot; last
year to current year sales comparisons; cost per donation pickup; ROI of marketing
expenses to sales; expenses as a percentage of sales; break-even analysis and
inventory management.
- Provide reports on store performance or strategic projections such as: inventory turnover; discounts; returns; earnings per store per open hour; net cash to organization forecasting
- Responsible for assuring the cash register is reconciled daily.
- Approve and ensure accurate coding and submit payable invoices on a timely basis to the store’s Administrative Assistant.
- Create or oversee the preparation of a written monthly report on sales activities,
expenses, volunteer hours and outreach efforts to provide a snapshot of the current
state of the store.
- Work day-to-day and monthly (informed by report analysis), to control expenses. In coordination with the Executive Director, identify and initiate opportunities to reduce expenses and create operational efficiencies.
Roseburg, OR
2106
741 Northeast Garden Valley Boulevard
Roseburg, OR 97470
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