Located in Roseburg, OR
Pay: $22+
Job Full Description
Insurance Customer Service Representative
Full time, $22+
Act as primary contact for policyholders, managing inquiries, resolving billing issues, and processing policy changes via phone, email, and in person
- Explaining coverage details
- Assisting with claims
- Updating customer records
- Identifying opportunities to upsell or cross-sell products
- Policy maintenance-processing endorsements, renewals, cancellations, and transferring leads to agents
- Accurately recording interactions and updates customer databases
- Supporting clients in filing claims, explaining procedures, and following up on status
- Exceptional communication (written/verbal), interpersonal, and problem-solving skills
- Previous customer service experience is preferred
- Ability to learn insurance software, CRM systems, and Microsoft Office
Insurance experience is a must
Roseburg, OR
2106
741 Northeast Garden Valley Boulevard
Roseburg, OR 97470
Apply Now Email Us