Located in Roseburg, OR
Pay: $16.25
Job Full Description
Quality Control Specialist
Fulltime, $16.25
Monday through Friday (6am-2:30pm)
The Quality Control Agent is responsible for inspecting and quality-checking all company’s products before, during, and after the manufacturing process. This role works closely with the Production and Customer Service teams to support COAs, shipping, and product-related inquiries while assisting the Quality Unit (QU) Manager with quality issues.
Key Responsibilities
- Perform quality inspections on products throughout the manufacturing process
- Create Manufacturing Batch Records (MBRs) and maintain all required documentation
- Review and approve Certificates of Analysis (COAs), MSDS/SDS, and release drums for shipment
- Support raw material sampling, testing, and incoming shipment inspection
- Conduct weekly internal audits (clean room, wet room, warehouse) and water testing
- Assist with label revisions, reference sheets, FTIR forms, and documentation updates
- Investigate non-conformance and out-of-specification issues with the QU Manager
- Log commercial sales, returns, and COA tracking
- Provide customer service backup (phone, email, and web inquiries)
- Communicate effectively with Production, Operations, and Customer Service teams
- Participation in the Safety Committee
- Perform additional duties as assigned
Required Skills & Qualifications
- Experience with FDA and cGMP regulations (preferred)
- Proficiency with Adobe Illustrator and Photoshop
- Proficient in Microsoft Office Suite, especially Excel
- Minimum typing speed of 40 WPM
- Strong organizational skills with the ability to manage multiple priorities and work independently with minimal supervision
- Excellent verbal and written communication skills, including active listening
- Solid problem-solving, analytical, and decision-making abilities
- High attention to detail and accuracy
- Adaptable, proactive, and able to perform well under pressure
- Team-oriented with strong interpersonal skills and a customer service focus
- Resilient, positive attitude with the ability to handle difficult customers professionally while balancing customer advocacy and company interests
Working Conditions & Physical Demands
- Prolonged computer use involving typing and data entry
- Frequent lifting, carrying, pushing, and pulling of drums and boxes (10–50 lbs.)
- Bending, kneeling, and standing for extended periods
- Work in both office and production environments (exposure to noise, dust, and cleaning agents)
- Must wear required PPE and strictly follow safety and cGMP policies
- Ability to communicate effectively (speech, vision, and hearing)
Roseburg, OR
2106
741 Northeast Garden Valley Boulevard
Roseburg, OR 97470
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