OYENP
Located in Woodburn, OR
Pay: $18-20 DOE
Job Full Description
Receptionist Part Time – Mental Health Therapy Office
Position Type: Part-Time, schedule is to be determined.
Location: Salem, Oregon
Pay: $18-20 DOE
Overview
We are seeking a friendly, organized, and compassionate Receptionist to be the first point of contact in our mental health therapy practice. The ideal candidate will create a warm and welcoming environment for clients while supporting clinicians with essential front-desk operations.
Key Responsibilities
Client Interaction & Front Desk Support
-
Greet clients warmly and check them in/out in a professional manner.
-
Answer and direct phone calls, respond to voicemail, and manage messages.
-
Provide general information about services, office procedures, and appointment logistics.
-
Maintain a calming and supportive presence for clients who may be anxious or in distress.
Scheduling & Administrative Tasks
-
Schedule and reschedule appointments, ensuring accurate calendar coordination.
-
Send appointment reminders and assist with reducing no-shows.
-
Enter and update client information in the EHR/practice management software.
-
Manage waiting room flow and ensure clients are attended to promptly.
Payment & Insurance Assistance
-
Collect copays and process payments accurately.
-
Assist clients with basic insurance questions and direct complex inquiries appropriately.
-
Verify benefits or gather required documentation as directed by the administrator.
Confidentiality & Compliance
Required Skills
-
Fluent in Spanish.
-
Warm, welcoming, and patient-centered customer service approach.
-
Strong organizational skills and ability to multitask in a busy environment.
-
Basic knowledge of scheduling, phone systems, and office procedures.
-
Proficiency with computers, email, and office software (Microsoft Office/Google Workspace).
-
Ability to maintain calm and compassion during emotionally sensitive situations.
-
Strong attention to detail and reliability.
-
Ability to handle confidential information appropriately.
Preferred Qualifications
-
Experience in healthcare, behavioral health, or customer service is a plus.
-
Experience in reception or office positions is a must.
-
Bilingual (English/Spanish) is a must.
#1950OS
Salem, OR
1950
454 Church St NE
Suite 120
Salem, OR 97301
Apply Now Email Us