Located in Salem, OR
Pay: $20 – $25 per hour
Job Full Description
Customer Service & Sales Representative
Location: Salem, OR 97302
Job Type: Full-time
Pay: $20 – $25 per hour
Schedule
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Monday – Friday
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8:00 AM – 5:00 PM
Benefits
Full Job Description
A well-established insurance office in Salem, OR is seeking a motivated and customer-focused Customer Service & Sales Representative to join the team. This role blends relationship-based customer service with consultative sales, supporting both new and existing clients.
If you enjoy helping people, building trust, and identifying solutions that meet customer needs, this position offers a stable schedule, competitive pay, and growth potential.
Responsibilities
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Assist customers via phone and in person
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Answer phones and provide reception and data entry support as needed
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Build, maintain, and strengthen customer relationships through proactive follow-up
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Provide prompt, accurate, and friendly customer service
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Educate customers on insurance products and coverage options
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Identify customer needs and recommend appropriate solutions
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Cross-sell and recommend appropriate product lines based on customer needs
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Connect with potential customers and prospects within the Salem area
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Create and maintain a local business and client network
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Develop leads, schedule appointments, and follow up on opportunities
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Support sales efforts by generating quotes, following up on leads, and closing business
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Assist with policy inquiries including availability, eligibility, changes, transfers, claims, and billing clarification
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Perform additional duties as assigned
Compensation & Perks
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Hourly pay of $20–$25, based on experience
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Commission and bonus opportunities
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Paid time off (vacation and personal/sick days)
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Hands-on insurance industry experience
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Opportunity for advancement
Requirements
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Property & Casualty license (must be able to obtain within 30 days)
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Life & Health license (must be able to obtain within 30 days)
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Sales and/or customer service experience preferred
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Strong written, verbal, and listening communication skills
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Self-motivated and results-driven
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Detail-oriented with strong follow-through
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Proactive problem-solving skills
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Ability to work collaboratively in a team environment
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Ability to assess customer needs and confidently recommend solutions
How to Apply
Click “Apply Now” on this posting or email your resume to jobs.salemor@expresspros.com with the job title in the subject line. Qualified candidates will be contacted regarding next steps.
#1950OS
Salem, OR
1950
454 Church St NE
Suite 120
Salem, OR 97301
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