NV01
Located in Tualatin, OR
Pay: $20-22/hr DOE
Job Full Description
Bilingual Inbound Call Center Representative- Exciting Opportunity! Join our fantastic client in Tualatin! They are seeking a dynamic individual to enhance their team! Ability to work remotely for TOP PERFORMERS!
This is an evaluation-to-hire opportunity!
Duties:
- Provide exceptional customer service support to clients and vendors
- You will provide answers to questions and provide resource information as needed
- Responsible for gathering detailed information, running verification checks, certificate of insurance tracking, W-9 verifications, and other pre-registering duties
- Answer phone calls, assist all callers with setting up profiles, updating membership subscriptions, and collecting any data needed for their account
- Follow-up with clients who have left messages, subscriptions that need updating enrollment verifications
- Respond to customer emails and chats in a professional and friendly manner
- Communicate with customers via phone, email, and chat
- Provide knowledgeable answers to questions about product, pricing, and availability
- Data entry in various platforms
- Additional duties assigned as needed
Knowledge, Skills, Abilities:
- 2+ years of customer service experience - ideally in a call center or similar setting
- Bilingual fluency – ability to communicate clearly and professionally in English and another language
- Excellent communication skills – active listening, clear speaking, and professional writing
- Strong interpersonal abilities – you’re comfortable giving and receiving feedback and love working toward goals
- Tech-savvy – confident using MS Word, Excel, Outlook, and navigating multiple systems
- Polished phone etiquette – you make every caller feel heard and valued
- Organized multitasker – juggling priorities and meeting deadlines is second nature
- Problem-solver mindset – you think on your feet, make smart decisions, and set priorities effectively
- High school diploma or GED required
Pay: $20-$22/hr. DOE
Schedule: Monday-Friday, 8:30 am-5 pm
How to Apply:
- Complete an online application at expresspros.com and submit it to the West Tualatin office.
- Send your resume to westtualatinor@expresspros.com.
- Call and speak to one of our Recruiters at 503.612.1800.
#1939OS
West Tualatin, OR
1939
8100 Southwest Nyberg Road
Suite 290
Tualatin, OR 97062
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