Located in Morgantown, PA
Pay: $19/Hour
Job Full Description
Express is seeking a detail-oriented and organized Customer Service Representative to support daily customer communications and administrative operations for a client in Morgantown. This role focuses primarily on handling customer inquiries, managing shared communications, and assisting with order-related support tasks.
The ideal candidate is professional on the phone, highly organized, and comfortable working in a fast-paced office environment.
Customer Service Representative
Pay: $19
Shift: 1st Shift Monday - Friday 9:00 AM-3:00 PM
Location: Morgantown, PA
Responsibilities:
- Answer incoming customer calls, primarily order status inquiries
- Use the Deacom system to quickly look up and provide order information
- Manage and organize the shared company email inbox
- Send invoice requests and order acknowledgements to customers
- Assist with status reports by retrieving information from Deacom
- Update and maintain spreadsheets with accurate order data
- Other duties as assigned
Qualifications:
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High School Diploma or equivalent required
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2+ year of prior administrative or customer service experience
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Proficiency in Microsoft Office (especially Excel and Word)
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Strong computer knowledge required
- Must have your own transportation
- Must be able to read, write, and speak English
Please call into our office at 610-750-7898 to let us know you are interested!
Berks County, PA
2885
840 North Park Road
Wyomissing, PA 19610
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