Pay: $19.00
Location: Pittston and Nanticoke
Shift: Mon - Fri 7am - 3:30pm
Position Summary
The Shipping & Receiving Clerk is responsible for coordinating inbound and outbound freight, maintaining accurate shipment records, verifying freight documentation, and supporting daily warehouse and transportation operations. This position serves as a key liaison between drivers, customers, and warehouse personnel to ensure freight is received, processed, and dispatched efficiently while maintaining high levels of accuracy and customer service.
Essential Duties and Responsibilities
- Receive, inspect, and verify inbound shipments against bills of lading, packing slips, and shipping manifests.
- Process outbound freight and ensure all shipping documentation is completed accurately.
- Schedule and coordinate customer pickups and deliveries.
- Enter shipment information into transportation management and warehouse systems.
- Track incoming and outgoing freight and update shipment status as required.
- Communicate with drivers regarding load assignments, delivery schedules, and freight discrepancies.
- Maintain accurate inventory and freight records.
- Investigate and document damaged, missing, or overage freight.
- Prepare shipping labels, manifests, and other transportation documents.
- Assist with dock operations and freight movement as needed.
- Coordinate with customers to resolve shipment issues and answer inquiries.
- Ensure compliance with company safety policies and transportation regulations.
- File and maintain records in accordance with company retention requirements.
- Support terminal operations during peak periods and provide administrative assistance as needed.
Qualifications
- High school diploma or GED required.
- Previous shipping, receiving, warehouse, transportation, or logistics experience preferred.
- Working knowledge of freight documentation, including Bills of Lading (BOLs) and shipping manifests.
- Strong data entry and computer skills.
- Proficiency in Microsoft Office applications, particularly Outlook, Excel, and Word.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Strong organizational and problem-solving skills.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.
Physical Requirements
- Ability to sit, stand, and walk for extended periods.
- Ability to occasionally lift up to 50 pounds.
- Ability to work in both office and warehouse environments.
- Ability to bend, stoop, and reach as needed.
- Ability to withstand varying warehouse temperatures.
Working Conditions
- Warehouse and transportation terminal environment.
- Frequent interaction with drivers, customers, and warehouse personnel.
- May require overtime, flexible scheduling, and occasional weekend work based on business needs.
Key Performance Indicators (KPIs)
- Shipping and receiving accuracy.
- Freight claim/error reduction.
- Documentation accuracy and timeliness.
- Customer service responsiveness.
- Inventory and freight record accuracy.
- Compliance with safety and company procedures.