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Customer Service Agent
Cayce, SC | Full-Time | $14.50hr
Schedule: Monday - Friday | 8:30AM-5:00PM
Join a fast-paced phone support team handling high-volume inbound calls. In this role, you will assist customers with requesting documents, understanding filing processes, and accessing the correct information. Ideal candidates bring strong communication skills, professionalism, and the ability to deliver excellent customer service.
Key Responsibilities:
- Handle high-volume inbound calls with professionalism and efficiency.
- Assist callers with requesting documents and navigating filing procedures.
- Provide accurate information and direct customers to the correct resources.
- Document interactions and follow internal communication standards.
- Maintain a positive, service-focused attitude in a fast-paced environment.
- Uphold confidentiality and follow company policies at all times.
Requirements:
- Clean background required.
- Strong customer service experience, preferably in a call center or high-volume environment.
- Reliable attendance and ability to work a steady Monday- Friday schedule.
- Clear communication skills and comfort using phone/computer systems.
APPLY TODAY!!!
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