MG129
Located in Sevierville, TN
Pay: 16.00
Job Full Description
Customer Engagement Specialist- $16
Express Employment Professionals is hiring a Customer Engagement Specialist for a local business in Sevierville, TN.
Customer Engagement Specialist Responsibilities:
- Answer and handle incoming phone calls and transfer to the appropriate team member if applicable.
- Monitor and follow up on incoming email communication in a timely manner.
- Perform needs assessments for each customer to recommend appropriate goods and services.
- Complete the sales process and respond to various lead generators quickly and efficiently.
- Maintain company records of customer interactions, transactions, comments, and complaints using approved company policies and procedures
Customer Engagement Specialist Qualifications:
- Must be self-motivated and disciplined.
- Must be outgoing and friendly
- Proficient level computer skills to include Microsoft Office products. Proficiency in the use of QuickBooks software a plus.
- 1-3 years of front-facing customer service or sales experience.
Customer Engagement Specialist Shift:
Benefits included:
- Holiday and Vacation pay accrual
- Medical Insurance
- 401(k)
- Referral Bonuses
Applying for the Customer Engagement Specialist is easy, pick any of the following options:
- Call 865-273-2158, ask for Magy.
- Walk-In: 8am-3:30pm MON-FRI, 631 William Blount Drive, Maryville, TN or 115 Allensville Rd, Suite 103. Sevierville, TN 37876
- Submit an application at Expresspros.com/AlcoaTN
- Quick apply here: https://tinyurl.com/3edmfypw
- Email: Magy.Gonzales@Expresspros.com
Alcoa (Blount County), TN
2362
631 William Blount Drive
Maryville, TN 37801
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