Located in Cleveland, TN
Pay: 17
Job Full Description
Part-Time Collections - $17/hr
Express Employment Professionals is currently hiring for a REMOTE, Part-Time Collections positon.
Responsibilities:
- Handle billing and collections inquiries
- Generate revenue for clients by ensuring timely and accurate payments.
- Assist consumers in preventing home repossession through financial planning.
- Perform basic office duties such as faxing documents, typing invoices, and answering phones.
- Demonstrate proficiency email etiquette and communication skills.
- Exhibit outstanding follow up skills to maintain consumer/client relationships.
- Sit and talk on the phone via headset for extended periods of time.
Qualifications:
- Meet the assigned minimum number of phone calls/attempts/accounts per day.
- Typing score of 40 WPM.
- Maintain attention to detail in data entry and recording conversations.
- Be familiar with applicable software, learn FDCPA laws, and state laws.
- Proven performance in calls, contracts, promises, payment overage, and all elements of bank and retail collections (preferred).
- Ability to work independently from home in a quiet, uninterrupted environment.
- Understanding of the negotiation process to obtain maximum possible payments.
- Ability to take constructive criticism and strive for success.
- High School Diploma or equivalent.
- Stellar attendance and punctuality are required.
- Good tenure at previous jobs (2+ years in a relevant field)
Shift:
- M-F // 10 AM - 2 PM
- M-F // 3 PM - 7 PM
- Training will also be remote (possibly 8:30-5:30)
Benefits:
- PTO Accrual
- Medical Benefits
- 401 (K)
- Referral bonus
- Equipment Provided (internet access not included)
To apply :
- Call: Magy at (865) 273 - 2158
- Stop by: our office M-F between 8 am and 4 pm – 631 William Blount Drive, Maryville, TN
- Fill out an online application: at Expresspros.com/AlcoaTN
- Email: Magy.Gonzales@Expresspros.com
Alcoa (Blount County), TN
2362
631 William Blount Drive
Maryville, TN 37801
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