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Cleveland, TN

213 Ocoee Crossing Northwest, Cleveland, Tennessee 37312

Dayton, TN

4087 Rhea County Highway, Unit 101, Dayton, Tennessee 37321

Job Details

Medical Assistant July 2, 2025

SR002

Located in Decatur, TN

Pay: $14.00

Job Full Description

Job Summary: We are seeking a dedicated and detail-oriented Medical Assistant to join our healthcare team. The ideal candidate will be responsible for performing triage duties, managing patient referrals, and providing support to medical staff to ensure high-quality patient care.

Key Responsibilities:

  1. Patient Triage:

    • Conduct initial assessments of patients to determine the urgency of their medical needs.
    • Collect and record vital signs, medical history, and current symptoms.
    • Communicate effectively with patients to gather relevant information and provide instructions.
  2. Referral Management:

    • Coordinate and manage patient referrals to specialists and other healthcare providers.
    • Ensure timely processing of referrals, including obtaining necessary authorizations and documentation.
    • Maintain and update referral logs and patient records in the electronic health record (EHR) system.
  3. Administrative Support:

    • Assist with scheduling appointments and follow-up visits.
    • Manage incoming calls and respond to patient inquiries regarding referrals and triage processes.
    • Collaborate with healthcare providers to streamline patient care and enhance communication.
  4. Patient Education:

    • Provide patients with information regarding their conditions, referral processes, and follow-up care.
    • Assist in preparing educational materials and resources for patients.
  5. Compliance and Quality Assurance:

    • Ensure compliance with healthcare regulations and organizational policies.
    • Participate in quality improvement initiatives and staff training sessions as needed.

Qualifications:

  • High school diploma or equivalent; completion of a Medical Assistant program preferred.
  • Certification as a Medical Assistant (CMA or RMA) is a plus.
  • Previous experience in a medical office or clinical setting, particularly in triage and referral management.
  • Strong communication and interpersonal skills.
  • Proficient in electronic health record (EHR) systems and Microsoft Office Suite.
  • Ability to work in a fast-paced environment and manage multiple tasks effectively.

Physical Requirements:

  • Ability to stand for extended periods and perform physical tasks associated with patient care.

Benefits:

Offered through Express. (medical, dental, vision, life insurance, short term disability)

 

How to Apply:

  • Call into the office at (423) 285-5222 and a Recruiting Specialist can conduct a phone interview with you immediately.
  • Walk into the office anytime Mon- Fri between 9 AM- 3 PM. Located at               4087 Rhea County Hwy Unit 101 Dayton, TN, 37321
  • Complete application at expresspros.com and submit it to the Cleveland office.

Cleveland, TN
2146
213 Ocoee Crossing Northwest
Cleveland, TN 37312

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