Located in Cleveland, TN
Pay: $16/hour
Job Full Description
Job Title: Medical Administrative Assistant (Behavioral Health Office)
Job Type: Full-Time (8:00 AM – 5:00 PM)
Pay: $16–$17 per hour
Job Summary:
We are seeking a compassionate and detail-oriented Medical Administrative Assistant to join our behavioral health practice. This role is essential in creating a welcoming, supportive, and non-judgmental environment for patients while ensuring efficient day-to-day office operations. The ideal candidate is empathetic, organized, and experienced in medical billing and administrative tasks.
Key Responsibilities:
- Greet patients with warmth, professionalism, and empathy
- Manage appointment scheduling, patient check-in/check-out, and phone communications
- Maintain a calm and supportive atmosphere for patients in a behavioral health setting
- Handle sensitive patient information with strict confidentiality (HIPAA compliance)
- Verify insurance, process claims, and manage billing inquiries
- Maintain accurate patient records and documentation
- Support providers and staff with administrative tasks as needed
- Respond to patient concerns with discretion and compassion
Qualifications:
- Previous experience in a medical office (behavioral health experience preferred)
- Strong experience with medical billing, insurance verification, and claims processing
- Excellent communication and interpersonal skills with a compassionate approach
- Ability to handle sensitive situations professionally and empathetically
- Proficiency with electronic health records (EHR) systems and standard office software
- Strong organizational skills and attention to detail
Call us at 423-479-1720
Or come see as 213 Ocoee Crossing, Cleveland TN 37312
Cleveland, TN
2146
213 Ocoee Crossing Northwest
Cleveland, TN 37312
Apply Now Email Us