Located in Abilene, TX
Pay: 16.50/hr
Job Full Description
Now hiring a Medical Call Center Representative!
Key Responsibilities:
- Efficiently coordinate primary care and specialty appointments within the call center
- Ensuring timely and accurate scheduling
- Provide patients with clear directions to appointment locations and comprehensive information about their visits
- Maintain up-to-date patient demographic records, including contact details and personal information.
- Verify patient insurance eligibility and benefits for each visit, ensuring accurate coverage details.
- Communicate effectively with patients to confirm appointments, gather necessary information, and address inquiries.
- Adhere to healthcare regulations and privacy policies (HIPAA), maintaining compliance with organizational standards.
- Assist with administrative tasks such as scanning documents, managing phone calls, and supporting team members.
- Collaborate with the healthcare team to deliver high-quality patient care.
Qualifications:
- High school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Ability to multitask, prioritize, and work in a fast-paced environment.
- Strong attention to detail and accuracy in data entry.
- Commitment to providing exceptional patient service.
Working Conditions:
- Office setting within a healthcare facility.
- Frequent use of computers, phones, and other office equipment.
Apply today or call 325-704-3455!
#ABI3247
Abilene, TX
3247
408 A Lone Star Drive
Abilene, TX 79602
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