Q694
Located in Arlington, TX
Pay: $20HR
Job Full Description
Hours: Monday-Friday, 8:30am to 5:00pm, 1 hour lunch, 37.50 hours total
Location: Mansfield, TX 76063
Benefits: Health and 401K when hired on
Bilingual preferred: Spanish
Pay: up to $20 DOE
**Must test for insurance license within 90 days. Someone with a lot of driver and want to!! Will train.**
We are seeking a detail-oriented and customer-focused Receptionist to join our insurance agency. The ideal candidate will serve as the first point of contact for clients and visitors while handling essential front office and administrative tasks. You’ll play a key role in supporting daily operations, ensuring smooth communication, and assisting with policy processing.
Key Responsibilities:
- Answer and Direct Incoming Calls
Handle phone calls professionally, route to appropriate team members, and take accurate messages as needed.
- Manage Incoming and Outgoing Communication
Open, sort, and distribute mail; send and receive faxes, emails, and texts; ensure timely responses to client inquiries.
- Send Proof of Insurance (Evidence of Coverage)
Respond to client or lender requests by generating and sending certificates or ID cards via email, fax, or mail.
- Accept and Process Payments
Accept client payments in person or over the phone, issue receipts, and document transactions accurately in the system.
- Complete Quote Sheets
Assist with gathering and entering client information for quote sheets to support producers or agents.
- Review Carrier Notifications
Monitor and review daily carrier updates for policy cancellations, underwriting memos, and policy changes.
- Handle Undisclosed Drivers Notices
Identify and flag any new or undisclosed driver notifications for agent follow-up.
Qualifications:
- High school diploma or equivalent required
- Prior experience in insurance or front office administration preferred
- Strong communication and customer service skills
- Comfortable with handling multiple communication channels (phone, email, fax, text)
- Proficient with Microsoft Office and basic office equipment
- Attention to detail and ability to manage sensitive client information
- Ability to work in a fast-paced environment with professionalism
What We Offer:
- Competitive pay
- Supportive team environment
- Training and development opportunities
- Potential for career growth within the agency
Arlington (Dallas Metro), TX
1587
3701 South Cooper Street
Suite 233
Arlington, TX 76015
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