Located in Arlington, TX
Pay: $18HR
Job Full Description
Bilingual Accounting Clerk
Location: Arlington, TX 76006
Pay: $19.00–$20.00 per hour
Schedule
- Full-time
- Monday–Friday, 8AM-5PM
Job Overview
We are seeking a detail-oriented and customer-focused Billing & Customer Service Representative to join our team. This role is responsible for supporting customers with billing inquiries, assisting with sales-related administrative tasks, and ensuring accurate account management. The ideal candidate will have a financial background, strong organizational skills, and the ability to manage multiple priorities while meeting required deadlines.
Qualifications
- Minimum of 2 years of Accounts Payable (AP), Accounts Receivable (AR), or related financial experience
- Strong attention to detail and accuracy
- Ability to multitask and work effectively under mandated deadlines
- Excellent verbal and written communication skills
- Strong customer service and problem-solving abilities
- Proficiency with Microsoft Office and billing/accounting software
- Experience with CRM systems is a plus
- Bilingual: English and Spanish required
Responsibilities:
Billing Support
- Handle customer inquiries related to billing, invoices, and payment issues
- Assist customers in understanding invoices and resolving discrepancies
- Process payments and update customer account information as needed
- Collaborate with the finance department to resolve billing concerns
Sales Support
- Provide administrative support to the sales team
- Assist with preparing quotes, proposals, and sales contracts
- Process customer orders and ensure accurate data entry
- Provide product and service information to prospective and existing customers
Customer Communication
- Communicate with customers via phone, email, and other channels
- Resolve customer concerns and complaints in a timely, professional manner
- Build and maintain positive customer relationships to enhance the customer experience
Documentation & Record Keeping
- Maintain accurate records of customer interactions and account activity
- Document recurring issues and communicate trends to management
- Ensure billing and sales records are complete and up to date
Cross-Functional Collaboration
- Work closely with finance, sales, and customer service teams
- Coordinate order processing and account updates
- Assist with identifying and resolving financial discrepancies
Required Skills:
Communication
- Strong verbal and written communication skills
- Ability to explain billing and account information clearly and professionally
- Bilingual: English and Spanish strongly preferred
Customer Service
- Commitment to delivering exceptional customer service
- Ability to remain professional and solution-focused in challenging situations
Organization
- Strong organizational and time-management skills
- Ability to prioritize tasks and manage multiple responsibilities simultaneously
Technical Proficiency
- Familiarity with billing software, accounting systems, and CRM platforms
- Proficient in Microsoft Office applications
Teamwork
- Ability to collaborate effectively across departments
- Willingness to support team members and contribute to company success
Problem-Solving
- Strong analytical skills with the ability to investigate and resolve issues efficiently
Adaptability
- Ability to learn new systems and adjust to changing processes and priorities
Arlington (Dallas Metro), TX
1587
3701 South Cooper Street
Suite 233
Arlington, TX 76015
Apply Now Email Us