020
Located in Beaumont, TX
Pay: $12-$15/HR
Job Full Description
Job Title: Office Administrator (HIPAA Certified)
Location: Beaumont, TX
Job Type: Full-Time
About Us
We are a compassionate, patient-centered medical practice specializing in mental health services. Our team is dedicated to providing supportive care in a respectful, confidential, and professional environment. We are currently seeking a highly organized and empathetic Office Administrator to join our front office team.
Position Summary
The Office Administrator plays a critical role in the daily operations of our practice, serving as the first point of contact for patients and ensuring smooth administrative processes. The ideal candidate is HIPAA certified, has exceptional customer service skills, and is comfortable and professional when working with individuals experiencing mental health challenges.
Key Responsibilities
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Greet patients and visitors with warmth and professionalism
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Answer multi-line phones, schedule appointments, and manage patient check-in/check-out
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Maintain patient confidentiality in accordance with HIPAA regulations
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Handle sensitive situations with empathy, discretion, and composure
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Communicate clearly with patients, providers, and staff
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Process insurance verifications, copayments, and billing-related tasks
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Keep office areas organized, stocked, and HIPAA-compliant
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Assist with general administrative support as needed
Qualifications
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HIPAA Certification (Required)
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Minimum of 2 years experience in a medical office setting (mental health preferred)
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Strong interpersonal and communication skills
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Excellent phone etiquette and computer proficiency (EMR systems preferred)
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Ability to remain calm and supportive in emotionally charged situations
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High level of confidentiality and ethical judgment
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Strong attention to detail and organizational skills
Preferred Skills
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Experience working in a behavioral health or psychiatric office
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Bilingual (Spanish/English or other languages) is a plus
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Familiarity with EHR/EMR software
Beaumont, TX
2497
1660 South 23rd Street
Beaumont, TX 77707
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