030
Located in Beaumont, TX
Pay: $18-22/HR
Job Full Description
Job Posting #1: Field Service Administrator
Job Title: Field Service Administrator
Location: Beaumont, TX
Job Type: Full-Time
Department: Field Service / Operations
Position Summary:
We are seeking a proactive and detail-oriented Field Service Administrator to support our field service operations. This role will serve as the central point of coordination between customers, technicians, and internal departments to ensure the seamless execution of field service jobs, accurate documentation, and top-tier customer support.
Key Responsibilities:
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Coordinate field service schedules, dispatch technicians, and maintain communication throughout job execution.
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Prepare service reports, job files, and documentation for field service operations.
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Support invoicing, job costing, and parts ordering for field service jobs.
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Ensure timely processing of work orders, quotes, and customer follow-ups.
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Serve as a liaison between customers, technicians, and internal departments.
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Track technician time and job status updates in MRP/ERP system.
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Maintain accurate records of field activities and customer communications.
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Assist in maintaining inventory for field service-related parts and equipment.
Qualifications:
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High school diploma or equivalent (associate degree preferred).
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2+ years administrative experience, preferably in field service, dispatch, or technical service.
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Experience with MRP/ERP systems (e.g., Sage, SAP, Odoo, GSS) is a plus.
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Proficient in Microsoft Office (Word, Excel, Outlook).
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Strong organizational skills and ability to multitask in a fast-paced environment.
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Excellent verbal and written communication skills.
Key Traits:
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Dependable and organized
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Customer service oriented
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Strong attention to detail
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Works well independently and in a team environment
Work Environment:
Beaumont, TX
2497
1660 South 23rd Street
Beaumont, TX 77707
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