Job Details

Remote Customer Service Agent September 26, 2025

EE24

Located in Beaumont, TX

Pay: $17-$22/HR

Job Full Description

Customer Service Agents – Short-Term Remote Project 

We’re hiring empathetic and detail-oriented Customer Service Agents to assist with a direct claims program. This role is fully remote, full-time, and focused on helping claimants with general inquiries and claim submissions.

What You’ll Do:

  • Answer inbound calls with compassion and professionalism
  • Provide Tier 1/Tier 2 support, including FAQs and claim submission assistance
  • Handle sensitive information with accuracy and attention to detail

Program Details:

  • Launching October 2025
  • Opportunity to remain long-term based on performance

Schedule:

  • Monday–Friday: 9:00 AM – 9:00 PM CST
  • Saturday: 10:00 AM – 3:00 PM CST (possible extension to 7:00 PM)

Compensation:

  • $17/hour (no commission or bonus)
  • Full-time, remote

What We’re Looking For:

  • Strong empathy and excellent communication skills (assessed during hiring)
  • Strong data entry skills and attention to detail
  • Must pass a background check (7-year history, no aliases)
  • Employment verification (up to 3 employers)

Tech Requirements:

  • Windows 11 with Windows Defender as the only active antivirus
  • Camera required (laptop or external webcam)
  • Must pass a systems scan for compatibility

 

 

Beaumont, TX
2497
1660 South 23rd Street
Beaumont, TX 77707

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