ZX340
Located in Beaumont, TX
Pay: 13.00
Job Full Description
General Purpose: Responsible for providing administrative and clerical support to
office staff. The position will work closely with the Administrative Receptionist. Assume
administrative responsibilities as delegated by the Program Director. Handle incoming
calls and other communications, greeting customers and visitors, managing files,
updating paperwork and other documents, and performing other general office duties
and errands.
Qualifications and Requirements: Minimum of High School Diploma. Applicants must
have minimum computer skills, organizational, communication, and strong telephone
skills. The applicant must be able to work with minimal supervision. This position will
require a valid driver’s license to conduct errands.
Before starting employment, a criminal background check must be completed.
Essential Duties:
• Answers phone courteously and professionally at all times. Calls going to voice
mail during regular hours of work should not be routine but only done when
unavoidable.
• Obtain client's name and phone number on a dated pad when busy with other
clients, returning calls timely, within the same day or first thing the following
morning.
• Taking client information on the phone, ensuring all information is correct and
complete. Keeping the phone time as short and as professional as possible,
which includes gathering and sharing pertinent information needed for assistance
only.
• Inform the customer of what is needed for the appointment, filling out
information sheets, and collecting information needed for the interview, ensuring
that the information is correct and complete.
• When the Case Manager has a client in the office, take a message for the Case
Manager, making sure not to interrupt them during the interviewing processes
and relaying the message as soon as possible.
• When the Case Manager is interviewing, the service screener will greet
customers and help in any way possible until the Case Manager is available to
take over.
• Be on time and in the office every day as scheduled. When you will be out, notify
the immediate Supervisor or Executive Director in advance if possible.
• Limit outside distractions (visitors, sharing family/personal information with the
client, and personal calls on agency phone and/ or cell phone).
• Use of internet for office purposes only: no games, Facebook during working
hours.
• Copying & sending faxes to Case Managers/delivering faxes.
• Maintain a neat and orderly desk/office space
• Help maintain the flow of office to get work done in a timely and professional
manner. Assist case managers as needed to make sure the office runs smoothly
at all times.
• Any other duties as requested by the Immediate Supervisor or Executive
Director.
Pay: 13.00/Hour
Work Environment: In office
Physical Requirements:
• The ability to lift up to 25 lbs.
• Ability to travel as needed for training
• Daily standing for periods of several hours while executing various tasks.
• Regular reaching, including over-head.
• Regular keyboarding, filing, phone and computer use sitting at workstation.
The statements in this job description set forth the general nature and level of work
being performed by employees in this position.
This is an accurate description of the essential functions of my position. I
Beaumont, TX
2497
1660 South 23rd Street
Beaumont, TX 77707
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