GRPR1
Located in Grapevine, TX
Pay: $20/hr
Job Full Description
We are actively recruiting on behalf of our client near the DFW Airport for a Service Support Specialist. This is a hands-on, mechanically inclined role supporting a National Service Center with repair programs, operations, inventory, and customer service functions. This is a temp-to-hire opportunity with excellent career growth potential.
What You’ll Do
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Collaborate with field teams and service specialists to coordinate service operations and repairs.
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Pull, pack, and pick service or part orders to meet customer schedules.
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Accurately enter and track customer orders, service parts, and purchase orders in SAP.
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Monitor and track materials, tools, and service usage for accurate reporting.
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Coordinate logistics for meetings, trade shows, and presentations.
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Process incoming orders, service-related phone calls, and support emails.
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Conduct cycle counts and maintain accurate inventory records.
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Provide repair support by processing service tickets and estimates.
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Track and update service programs, ensuring data accuracy.
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Confirm deliveries and shipments to/from customer locations.
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Apply technical knowledge to troubleshoot and interpret product schematics.
What We’re Looking For
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Education: High school diploma required; technical training or certifications preferred.
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Experience: 3–5 years in service support operations, ideally in a technical or mechanical environment.
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Skills:
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Basic Microsoft Office skills.
- Proficiency in SAP a plus.
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Strong communication and organizational skills.
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Ability to manage multiple projects with attention to detail.
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Team-oriented with strong problem-solving ability.
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Other Requirements: Must pass a drug test and have a clean background.
Working Conditions
Why Apply?
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Competitive pay ($20/hr depending on experience).
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Temp-to-hire opportunity with long-term potential.
- Once hired full-time, company provides excellent benefits and generous PTO.
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Work with a reputable employer near the DFW Airport.
Bedford, TX
3366
1703 Airport Freeway
Bedford, TX 76021
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