Job Details

Service Support Specialist September 9, 2025

GRPR1

Located in Grapevine, TX

Pay: $20/hr

Job Full Description

We are actively recruiting on behalf of our client near the DFW Airport for a Service Support Specialist. This is a hands-on, mechanically inclined role supporting a National Service Center with repair programs, operations, inventory, and customer service functions. This is a temp-to-hire opportunity with excellent career growth potential.

What You’ll Do

  • Collaborate with field teams and service specialists to coordinate service operations and repairs.

  • Pull, pack, and pick service or part orders to meet customer schedules.

  • Accurately enter and track customer orders, service parts, and purchase orders in SAP.

  • Monitor and track materials, tools, and service usage for accurate reporting.

  • Coordinate logistics for meetings, trade shows, and presentations.

  • Process incoming orders, service-related phone calls, and support emails.

  • Conduct cycle counts and maintain accurate inventory records.

  • Provide repair support by processing service tickets and estimates.

  • Track and update service programs, ensuring data accuracy.

  • Confirm deliveries and shipments to/from customer locations.

  • Apply technical knowledge to troubleshoot and interpret product schematics.

What We’re Looking For

  • Education: High school diploma required; technical training or certifications preferred.

  • Experience: 3–5 years in service support operations, ideally in a technical or mechanical environment.

  • Skills:

    • Basic Microsoft Office skills.

    • Proficiency in SAP a plus.
    • Strong communication and organizational skills.

    • Ability to manage multiple projects with attention to detail.

    • Team-oriented with strong problem-solving ability.

  • Other Requirements: Must pass a drug test and have a clean background.

Working Conditions

  • Standard office environment with occasional field visits.

  • Must be able to lift and carry up to 30 lbs.

Why Apply?

  • Competitive pay ($20/hr depending on experience).

  • Temp-to-hire opportunity with long-term potential.

  • Once hired full-time, company provides excellent benefits and generous PTO.
  • Work with a reputable employer near the DFW Airport.

Bedford, TX
3366
1703 Airport Freeway
Bedford, TX 76021

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