Located in Brownsville, TX
Job Full Description
We are seeking a detail-oriented and customer-focused Property Damage Assistant with experience in selling insurance policies or adjusting claims. This role supports the claims and property damage team by handling customer inquiries, coordinating documentation, and ensuring accurate processing of property damage reports. The ideal candidate will have a background in insurance, strong organizational skills, and the ability to communicate effectively with clients, adjusters, and service providers.
Key Responsibilities:
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Assist in the intake and processing of property damage claims.
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Review damage reports, estimates, and photographs to support claim adjustments.
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Communicate with policyholders, contractors, and insurance adjusters to gather and provide necessary information.
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Help evaluate the extent of property damage and verify policy coverage details.
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Maintain accurate records and documentation in claim management systems.
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Support the sales team in explaining policy details and recommending appropriate coverage when needed.
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Ensure compliance with company policies, procedures, and applicable regulations.
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Follow up on open claims to ensure timely resolution and customer satisfaction.
Qualifications:
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High school diploma or equivalent required; Associate's or Bachelor’s degree preferred.
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1-3 years of experience in insurance sales, claims adjusting, or related field.
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Knowledge of property insurance policies, claims processes, and industry terminology.
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Excellent verbal and written communication skills.
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Strong organizational and time management abilities.
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Proficiency in Microsoft Office and claims management software (e.g., Xactimate, CCC, Guidewire).
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Ability to multitask and remain calm in high-pressure situations.
Preferred Skills:
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Bilingual abilities (Spanish/English) a plus.
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Licensed Insurance Agent or Adjuster (state-specific licensing).
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Experience handling residential or commercial property claims.
#2315OS
Brownsville, TX
2315
954 West Price Road
Brownsville, TX 78520
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