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Lufkin, TX

210C S. Timberland Drive, Lufkin, Texas 75901

Nacogdoches, TX

829 North University, Nacogdoches, Texas 75961

Job Details

ISR Secretary May 19, 2026

Located in Lufkin, TX

Pay: $15.00 + DOE

Job Full Description

The Insurance Service Representative (ISR) plays a key support role within the agency by assisting the agent in managing daily operations and delivering excellent customer service. This role focuses on servicing Property & Casualty (P&C) and Life insurance policies, including auto, home, farm/ranch, and life coverage. Responsibilities include handling policy changes, renewals, billing questions, and client inquiries while maintaining strong client relationships.

Key Responsibilities

  • Assist agents with daily operations and administrative support tasks.
  • Handle policy changes, renewals, endorsements, and billing inquiries.
  • Provide timely and professional customer service to clients.
  • Maintain accurate client records and agency documentation.
  • Support positive client relationships through clear communication and follow-up.
  • Ensure clients receive prompt and accurate assistance.
  • Coordinate office tasks to help maintain organized agency operations.
  • Comply with company policies and insurance regulations.

 

 

 

#1225JOBS

Lufkin, TX
1225
210C S. Timberland Drive
Lufkin, TX 75901

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