A947
Located in Dallas, TX
Pay: 24.04
Job Full Description
Service Advisor – Full-Time (Temp to Perm)
Location: SE Dallas, TX 75227
Shift: Monday – Friday, 7:30 AM – 4:00 PM
Pay: $26.44 – $28.85 per hour ($55K – $60K annually)
About the Role:
We are seeking a highly motivated and customer-focused Service Advisor to join our team! In this role, you will be responsible for initiating service and repairs, communicating with customers, and ensuring a seamless process from start to finish.
Key Responsibilities:
- Identify equipment performance issues and customer service needs.
- Create repair orders, provide cost estimates, and maintain customer relationships.
- Inspect equipment, review maintenance records, and schedule diagnostics with technicians.
- Develop accurate cost estimates for materials, labor, and supplies.
- Communicate repair estimates and timelines to customers, obtaining approvals.
- Manage repair orders, track equipment history, and maintain records.
- Coordinate both mobile and in-house repair services.
- Stay updated with industry knowledge through training and manufacturer publications.
What We’re Looking For:
- Experience: 2+ years in service advising or customer service.
- Education: High school diploma or equivalent.
- Skills: Strong problem-solving abilities, excellent customer service, and communication skills.
- Technical Knowledge: Proficient in computer systems (Excel intermediate) and point-of-sale technology.
- Work Environment: Ability to multitask in a fast-paced setting.
- Mechanical Knowledge: A plus, but not required.
- Additional: Valid driver’s license with a clean driving record. Bilingual (English/Spanish) is a plus.
How to Apply for the Service Advisor position:
- Apply here online: https://www.expresspros.com/MesquiteTX
- Call 972-698-6668 to schedule an interview
- Stop in our office at 1220 N Town East Blvd, #334, Mesquite TX, 75150 M-F between 9 AM and 3:30 PM.
Territories Served: Mesquite, East Dallas, Sunnyvale, Seagoville, Wilmer/Hutchins
Mesquite, TX
3316
1220 North Town East Boulevard
Suite 334
Mesquite, TX 75150
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