B003
Located in Mesquite, TX
Pay: $18.00-$20.00(DOE)
Job Full Description
Job: Customer Account Specialist
Shift:7am-4pm M-F
Pay: $18.00-$20.00/hr
Location: Mesquite, TX
We are seeking a qualified individual to join our team as a Customer Account Specialist. This role is ideal for someone who enjoys building strong customer relationships, solving problems, and ensuring a positive client experience. The right candidate will be proactive, detail-oriented, and confident in managing multiple accounts in a fast-paced environment.
Responsibilities
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Act as the primary contact for assigned customer accounts, delivering high-quality service.
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Resolve account issues including orders, pricing, billing, and post-sales support.
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Coordinate with internal teams (sales, shipping, credit, fulfillment) to ensure smooth operations.
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Monitor the status of orders, shipments, and special projects using ERP systems.
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Provide clear communication via phone, email, and in-person interactions.
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Educate customers on self-service tools and escalate concerns when necessary.
Skills
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Strong communication and customer service skills.
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Analytical thinking with effective problem-solving abilities.
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Time management and organizational skills.
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Proficiency in Microsoft Office (Outlook, Word, Excel); ERP experience a plus.
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Ability to work independently while contributing as a team player.
Requirements
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2+ years of customer support or account management experience.
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Proven ability to manage multiple priorities with attention to detail.
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Familiarity with order management or ERP systems preferred.
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Comfortable working in a fast-paced, dynamic environment.
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High school diploma or equivalent required.
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College coursework or degree preferred.
Please call (972)-698-6668 or stop by our office to apply!
1220 N Town E Blvd #334, Mesquite, TX, 75150
Mesquite, TX
3316
1220 North Town East Boulevard
Suite 334
Mesquite, TX 75150
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