Located in Round Rock, TX
Pay: $24.00-$28.00 Per Hour
Job Full Description
Express Employment Professionals has partnered with a well-established and highly respected leader in the construction materials industry to fill a Ready Mix Dispatcher position. This organization has served the Central Texas region for decades, providing essential materials for residential, commercial, and infrastructure projects. Known for its commitment to safety, customer satisfaction, and operational excellence, the company operates multiple batch plants and maintains a large fleet of modern delivery vehicles. With a culture rooted in teamwork, integrity, and innovation, they have built long-term relationships with contractors, municipalities, and developers throughout the greater Austin area.
Pay Rate: $24.00 - $28.00 per hour DOE
Schedule: Monday-Friday, 8:00 am to 5:00 pm
Key Responsibilities:
- Assign delivery professionals to specific jobs and dispatch trucks to appropriate plants and delivery sites
- Monitor truck activity using radio communication and GPS tracking software to ensure timely delivery of materials
- Receive and process customer orders by phone, ensuring accurate delivery details including quantity, delivery address, directions, and special instructions
- Assist customers in determining appropriate order sizes and delivery times based on historical data and performance
- Coordinate with plant personnel to ensure accurate and timely fulfillment of orders
- Communicate effectively with customers, dispatch team, drivers, and plant managers to resolve scheduling conflicts and delivery concerns
- Notify the Dispatch Manager of any job site inefficiencies, customer complaints, or issues affecting service delivery
- Develop delivery schedules to optimize truck availability and minimize downtime
- Maintain accurate data entry in dispatch software systems and ensure clear documentation of order and delivery information
- Promote and maintain a clean, organized work environment
- Uphold a positive attitude while working in a fast-paced, team-oriented setting
- Proactively suggest and implement new ideas to improve dispatch operations and customer service
- Perform other duties as assigned
Qualifications:
- High School Diploma or GED required
- 3–5 years of customer service or dispatch experience; ready mix or construction industry experience is a plus
- Strong knowledge of Austin and the surrounding areas
- Ability to read and interpret maps and use routing tools effectively
- Proficient in Microsoft Outlook, Word, Excel; able to type at least 25 WPM
- Excellent multitasking, communication, and problem-solving skills
- Ability to stay organized and calm under pressure in a dynamic environment
Multiple ways to Apply!
At Express, we value your time. We want to simplify the process and speed up the results. To apply, feel free to:
- Call our office and ask to speak with a Recruiter at (512) 255-2525 about this position
- Apply to this position by submitting your resume or emailing it to Jobs.RoundRockTX@ExpressPros.com
- Or apply on our website at expresspros.com and select the Round Rock office.
At Express, we ignite opportunity by giving you choices. We have a variety of career opportunities from over 100 employers in the Williamson County area and we will help you to find the perfect one as quickly as possible. We welcome anyone who seeks to build or continue their career. If you take the time to go the extra mile, try your best in all situations, and believe honesty is the best policy – Call Express today to see how we can help you achieve your career goals!
Express Employment Professionals of Round Rock has helped job seekers in Round Rock and Williamson County since 2003. Call or come see us today to see how we can help you!
Round Rock, TX
1731
2000 N. Mays Avenue
Suite 202
Round Rock, TX 78664
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