Located in San Antonio, TX
Pay: $17.00/Hour
Job Full Description
Our client, a manufacturer and distributor of healthcare equipment in Northeast San Antonio, is looking for a Customer Support Associate for a full-time temp-to-hire opportunity at $17/hour. This is an in-office position with 8-hour shift times between 6 AM - 11:59 PM. Weekends are mandatory with any remaining hours scheduled during the weekday. You will have 2 consecutive days off during the week. This is the long-term permanent schedule with no opportunity to switch to another schedule or work from home.
Duties include:
- Providing professional and prompt answer of incoming customer inquiries within a call center
- Taking the initiative to serve customers both proactively and re-actively
- Efficiently providing customers with general product information, appropriate lead times, product availability, ship dates, freight rates, tracking shipments and providing proof of deliveries
- Verifying all orders for accuracy before & during order entry
- Sending Customer Order Acknowledgements to customers within one day of order entry
Requirements:
- Associate’s degree preferred. HS diploma required.
- 2 years of inbound customer service experience.
- Proficient in Windows, Microsoft Office, and Database management.
- Excellent communication skills
- Ability to solve problems, and make beneficial decisions quickly.
Benefits of working with Express Employment Professionals Northeast office:
- No fees
- Weekly pay
- Medical and Dental Insurance Options
- Retirement Saving Plan
- Holiday and Vacation – Eligibility at fewer hours than any other staffing agency
This center operates 24/7 and 365 days a year. Available schedules for the Customer Support Associate position vary and are posted above. This is a full-time long-term evaluation-hire opportunity. Pay is $17/hr an hour. Apply at Apply.ExpressPros.com and email your resume to Sid at Isidro.Cantu@ExpressPros.com.
San Antonio (Northeast), TX
2724
8379 Perrin-Beitel Road
San Antonio, TX 78218
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