Located in San Antonio, TX
Pay: $17.00 per hour
Job Full Description
Full time CONCIERGE MANAGER
Our client is seeking a Concierge Manager to join the team at their salon located in North West San Antonio. This role is ideal for an independent, customer-focused professional who thrives in a people-oriented environment and enjoys creating a welcoming atmosphere.
Schedule: Tuesday–Friday 9:00 AM–5:30 PM, Saturday 9:00 AM–4:30 PM (Saturdays REQUIRED)
Pay: $17hour with potential increases available - Plus - the opportunity to qualify for a monthly bonus up to $1,500 for meeting occupancy, receivables, and work order goals.
Duties Include:
- Serve as the first point of contact for clients and stylists
- Maintain a positive, professional atmosphere
- Support leasing efforts using Salesforce; follow up on leads promptly
- Manage social media presence (Instagram & Facebook) for the location
- Handle basic administrative tasks: data entry in Excel, weekly reports
- Process payments and handle cash responsibly
- Spot cleaning and supply pickups (using personal vehicle; mileage not reimbursed)
- Collaborate with other CMs to enhance customer experience
- Provide friendly reminders to stylists to maintain salon standards
- Ensure timely filing of work orders
Qualifications
- Customer service management, inside sales, retail management/keyholder, high end hospitality or leasing experience, salon or beauty industry experience
- Experience as a shift manager with company that places a very high value on customer service
- Strong problem-solving skills; ability to present solutions proactively
- People-oriented, empathetic, and resilient under feedback
- Basic technical skills: Salesforce, Excel, social media posting (Facebook/Instagram)
- Ability to work independently without daily supervision
Must pass criminal background check
San Antonio (Northwest), TX
3092
8131 I-H 10 West
Suite 225
San Antonio, TX 78230
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