Job Details

Business Support Representative September 23, 2025

AAA12

Located in Waco, TX

Pay: $18/hr.

Job Full Description

The Business Support Representative plays a key role in supporting the smooth functioning of operations by collaborating closely with the Business Solutions team. This role assists various operations teams in meeting workflow and production demands while driving improvements in processes, documentation, and overall efficiency.


Essential Duties & Responsibilities:

  • Provide interim support to operations teams during peak periods and as needs arise

  • Assist with special projects focused on documenting and improving operational workflows across departments

  • Maintain and update process documentation and training materials to ensure accuracy and accessibility

  • Identify inefficiencies and recommend solutions to enhance productivity and service quality

  • Collaborate with cross-functional teams to implement process improvements and best practices


Work Experience and Training Requirements:

  • High school diploma or GED required

  • Two years of administrative and/or customer service experience preferred

  • Experience with process improvement methodologies or LEAN principles is a plus


Knowledge, Skills, and Abilities:

  • Proficient in Microsoft Office Suite and ability to quickly learn new software systems

  • Strong attention to detail and accuracy

  • Excellent research and problem-solving skills

  • Well-organized with the ability to prioritize multiple tasks effectively

  • Ability to take direction and collaborate with supervisors and team members

  • Self-motivated and able to work independently

  • Strong desire to learn and grow within the organization

Waco, TX
3255
6321 Sanger Ave
Waco, TX 76710

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